Why choose Maika Tours?

For us, the most important thing is that our guests leave our tours feeling happy and with a greater appreciation of our beautiful country. We take all the steps we can to be the best. We are an Internationally Licensed Travel Company and all our guides are individually licensed too. All of our tour guides speak English well and have both experience and genuine interest in tourism. We will never do any “shopping stops” or orchestrate stops at sponsored businesses when you’re on a tour with us. We take you where we know you’ll get the most from the experience, not where we will collect a commission. We appreciate your time in Vietnam is limited and we want you to fall in love with the place we call home. We support other small, local businesses and show you the real Vietnam. We’re forward-thinking and passionate about responsible travel. We will always advise how to dress respectfully for the activities on the tours. Furthermore, we will never use any animal labour to transport people or things.

Does your tour collect passengers at their hotels/accommodation?

For all public tours, we will collect you at any centrally located hotels in district one and three of HCMC. If you are staying beyond these areas please get in touch to set up the meeting point at the Starbucks Coffee cafe located at the AB Tower.

For private tours, we will collect at any centrally located hotels in Ho Chi Minh City. If your accommodation is not in the city please get in touch in advance to let us know and we will be happy to discuss options. Please note there may be an extra charge for such transfers if your accommodation is far from the central districts or outside of the city.

Will I be dropped off directly at my hotel?

For all public tours, we will drop you off at any centrally located hotels in district one and three of HCMC. If your accommodation is not in these areas please get in touch in advance to let us know and we will be happy to discuss options. Please note there may be an extra charge for such drop-offs if your accommodation is too far from the central districts or outside of the city. Look out for the drop off details when booking your tour online.

For private tours, we will drop you off at any centrally located hotels in Ho Chi Minh City. If your accommodation is not in the city please get in touch in advance to let us know and we will be happy to discuss options. Please note there may be an extra charge for such drop-offs if your accommodation is far from the central districts or outside of the city.

What is the size of your single-day group tours?

One of the great things about Maika Tours is our small group sizes. We do this to ensure you get the most out of our knowledgeable guides and are able to get to know everyone in your group. None of our public tours has more than 9 people in any group plus we have no minimum requirements for our tour to run so we will still go ahead if just one person has booked.

Do your tours have age limits?

Please see our individual tour pages for each tour’s minimum age requirement. We do not have a maximum age limit and welcome anyone to come along. We ask that all participants are in good health and fit enough to complete any walking requirements. If this is a concern for you, please see our accessible tours page.

Are your tours customisable?

Any of our private tours can be customised to suit your preferences. Please get in touch to let us know what you would like to see and do and we will do our best to arrange it.

What is a cyclo?

A cyclo is a three-wheeled rickshaw peddled by a driver. It is a very common mode of transport in the city and a very enjoyable way to get around!

Do the tour leaders and drivers accept gratuities?

Yes, much like a waiter in a restaurant our tour guides rely on gratuities to form part of their income. If you feel your tour guide provided you with a great experience, then please tip accordingly. We usually recommend around $2-4 per person per day for the guide and $2-3 per person per day for the driver.

Can I change the departure time for private tours?

Yes, you can. We are able to accommodate all your needs and can change any timings on our private tours. Simply get in touch to let us know of any changes.

Can you cater for special dietary requirements?

Yes. We can for any tour except our Street Food tour which we do not recommend for vegetarians and vegans. For any other tour that includes a meal, we are able to cater for specific dietary requests. Please get in touch with us before your tour to let us know your requirements.

What happens if it is raining?

A little rain never hurt anyone! Our tours will still go ahead if it is raining. We will offer you a single-use waterproof poncho to keep you nice and dry throughout the day.

Can you organise Private Shore Excursions for cruise ships?

Besides our tours for mainland travellers, we also offer great value options for people who travel by cruise ships. We aim to offer quality tours at a competitive price. You can choose one of the existing tours or create your own customised itinerary. Get in touch to arrange your tour!

If a tour is sold out, can I get on a waiting list?

Of course! If a date or time is sold out, please contact us. We are often able to accommodate last-minute booking requests even if the tour is full.

Can I change my tour date after I have booked it?

Please get in touch as soon as you become aware you may be unable to make your tour so we can try to accommodate you. If you are unable to make your reserved tour and we have spaces on the tour for the following day we will happily change your booking free of charge. Please see our Cancellation Policy for further details.

Will I get a refund if I cannot attend my tour?

We will make every effort to try to reschedule your tour if you are unable to make it. In the instance you wish to cancel your tour altogether, please see our Cancellation Policy for details on refunds.

Do you only offer tours in English?

At this time, we only offer tours in English.

Can we pay for our tour in cash?

We do not accept payments in cash for our tours. We suggest reserving your tour through our booking software which will enable you to make the required transaction.

Can I book one of your group tours as a private tour?

Yes, private tours are available for all tours listed on our site. Please get in touch for any further information about any listed tours.

Are there gift vouchers available?

Yes, gift vouchers are available for all tours offered. They can be purchased via our booking software.

Should we cover our shoulders and knees?

Yes, we recommend that during our tours you should dress conservatively especially when visiting temples. We recommend bringing a sarong to cover your shoulders if required.

Do you do any stops at sponsored shops on your tours?

No, we will never take you to any sponsored shops on any of our tours. So you can rest assured there will be no surprises along the way.

How long does each tour last?

Please see our individual tour pages for the specific length of each tour.

Are there any dates your tours aren’t available?

Yes. Our tours run every day except the Vietnamese New Year holiday which runs from February 13-23. Additionally, our Ho Chi Minh City & Hanoi Street Food Tours do not run on Liberation Day, 30th April and 1st May, or Independence Day, 2nd September. This is because the street vendors do not work on these days.

Are bathrooms available during the tour?

Yes, bathrooms are available throughout our tours. Your guide will point them out to you when required.

Do you offer tours in other destinations in Vietnam?

We have many years of tourism experience around all regions in Vietnam. If you want to extend your trip and see more of the beautiful country, please contact us to discuss further itinerary options.

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